Slow file upload

There are several possible reasons why you may experience slow file upload times in the virtual classroom:

  1. The file is too big or contains lots of images;
    In this case, the only thing to do is wait out the conversion process.
  2. Slow internet connection;
    You can check out some advice on how to optimise your internet connection speed here: LINK 
  3. You’ve set password protection for your file;
    You will not be able to convert a file with a password set. Please, remove password protection from the file and try uploading once again.
  4. The system does not support the file format you are using.
    We support a variety of the most commonly used file types. Make sure that your file is one of them. Here is a list of all of the supported file formats:

‘bib’,’bmp’,’csv’,’dbf’,’dif’,’doc’,’docx’,’emf’,’eps’,’fodg’,’fodp’,’fods’,’fodt’,’gif’,’jpg’,’ltx’,’met’,’odd’,’odg’,’odp’,’ods’,’odt’,’otg’,’otp’,’ots’,’ott’,’pbm’,’pct’,’pdb’,’pdf’,’pgm’,’png’,’pot’,’potm’,’ppm’,’pps’,’ppt’,’pptx’,’psw’,’pwp’,’pxl’,’ras’,’rtf’,’sda’,’sdc’,’sdd’,’sdw’,’slk’,’stc’,’std’,’sti’,’stw’,’svg’,’svm’,’swf’,’sxc’,’sxd’,’sxi’,’sxw’,’tiff’,’txt’,’uop’,’uos’,’uot’,’vor’,’wmf’,’wps’,’xhtml’,’xls’,’xlsx’,’xlt’,’xml’,’xpm’,’pdf’,’pdf’mp3′, ‘ogg’, ‘m4a’, ‘flac’, ‘wav’,’mp4′, ‘avi’, ‘vob’, ‘mkv’, ‘webm’, ‘ogv’, ‘flv’, ‘wmv’

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