Using a graphic tablet (such as WACOM) in the VEDAMO VIrtual Classroom is very handy and also turns the drawing into as precise as you need it to be. Some users could face an issue with WACOM regarding the drawing and pointer tools in the virtual classroom. Here is a step-by-step guide on how to fix that:

1. First of all, you need to download and install the latest version of WACOM Center & Drivers (preferably from their official website), and then connect your graphic tablet to the Center application.

2. As soon as the graphic tablet is connected to the Center application, click on the Mapping Settings button.

VEDAMO: How to fix brush and pointer tools issues for WACOM Graphic Tablet on Mozilla Firefox: Select the "Mapping settings" option
VEDAMO: How to fix brush and pointer tools issues for WACOM Graphic Tablet on Mozilla Firefox: Select the “Mapping settings” option

Note: In case you do not see the Mapping Settings button in the application, you need to draw on the graphic tablet using its digital pen. This will trigger the button to show up.

3. A new window will pop up (WACOM Tablet Properties) where you have to add Mozilla Firefox into the application list. In order to do so, click on the “+” button on the right side of the window.

VEDAMO: How to fix brush and pointer tools issues for WACOM Graphic Tablet on Mozilla Firefox: click the + button in order to add the browser to the list of applications
VEDAMO: How to fix brush and pointer tools issues for WACOM Graphic Tablet on Mozilla Firefox: click the + button in order to add the browser to the list of applications

4. You will now see a list of all applications from your device that are available for the graphic tablet, and you will need to find and select the Mozilla Firefox one (most probably it will be named “firefox”).

VEDAMO: How to fix brush and pointer tools issues for WACOM Graphic Tablet on Mozilla Firefox: Select "firefox" from the list
VEDAMO: How to fix brush and pointer tools issues for WACOM Graphic Tablet on Mozilla Firefox: Select “firefox” from the list

5. Finally, you have to uncheck the “Use Windows Ink” option located in the bottom left corner of the WACOM Tablet Properties window. Also, note that the Mozilla Firefox icon will now be presented in the application list on top of the window.

VEDAMO: How to fix brush and pointer tools issues for WACOM Graphic Tablet on Mozilla Firefox: Uncheck the “Use Windows Ink”
VEDAMO: How to fix brush and pointer tools issues for WACOM Graphic Tablet on Mozilla Firefox: Uncheck the “Use Windows Ink”

Note: In case a VEDAMO Virtual Classroom was opened before these changes took place, you will need to completely restart it in order for the WACOM graphic tablet to work properly.

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